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General FAQs
Our products are made in the USA. Email us at [email protected] with your order number and shipping address. We'll send a replacement, as all our products come sealed for quality assurance. We are available online and at select brick-and-mortar reta
Our story
Information about our company and team.
What can I do if a coupon code is not working at checkout?
If your coupon code is not working at checkout, please provide us with a screenshot or let us know where you received the code. We can manually apply the discount for you.
Are Native Pet products safe for puppies?
Native Pet products can be given to your pup starting at 12 weeks old. We recommend consulting your vet and easing into use whenever introducing new supplements to your dog.
What if my order says delivered but I have not received it?
If an order is marked as delivered but has not arrived, it might still be on its way. Please check for the package again after a day or two. If it does not arrive, we are more than willing to replace your order at no charge.